Privacy Policy.

1. Introduction & Scope

KbyV ("Company", "We", "Us", "Our") operates as India's premier private label perfume manufacturer and artisanal retail fragrance house under legal ownership of KbyV - It's U, For U, registered at 704, Wagle Estate, Shreenagar, Thane (W), MH, India - 400604.

This Privacy Policy sets out the principles governing how personal, financial, technical, and proprietary business data is collected, stored, processed, and protected across our digital platforms, including https://kbyv.in.

Dual-Scope Policy: This agreement applies equally to individual retail online shoppers (B2C) purchasing signature fragrances and corporate clients (B2B) submitting manufacturing briefs, custom olfactory compounding requests, and bulk bottling inquiries.

2. Information We Collect

Depending on how you interact with KbyV, we collect the following categories of information:

A. Personal Identifiable Data (B2C & General Inquiries)

• Full Name, contact telephone/WhatsApp numbers, and personal or work email addresses.
• Shipping addresses, billing addresses, and pin codes for order fulfillment.
• Transaction reference numbers and payment verification records (we do NOT store credit card numbers or banking passwords).

B. Corporate & Manufacturing Data (B2B Clients)

• Registered Business Name, Trade Brand Marks, and GSTIN / Tax Identification details.
• Custom perfume brief parameters: desired oil concentration, scent family specifications, target unit pricing, bottle & cap mold choices.
• Non-Disclosure Agreement (NDA) execution records and authorized corporate signatory details.

C. Automated Technical Data

• Internet Protocol (IP) address, browser type and version, device identifiers, and operating system.
• Clickstream behavior, session durations, referring URLs, and page navigation history collected via cookies.

3. How We Use Your Data

We process collected information strictly for legitimate commercial and legal purposes:

• Fulfillment & Operations: To process retail orders, dispatch sample kits, issue invoices, and deliver shipments via verified courier partners.
• B2B Quotations & Compounding: To calculate production cost estimates, engineer custom oil formulations, and communicate lab test results.
• Legal & Regulatory Compliance: To comply with Indian cosmetic regulations (CDSCO guidelines), IFRA standards, GST reporting, and the Digital Personal Data Protection (DPDP) Act of India.
• Service Communications: To send transaction confirmations, shipping updates, and respond to direct customer concierge requests.

4. Data Security & Non-Disclosure (B2B Protection)

We enforce AES-256 encryption at rest and TLS 1.3 encryption in transit for all web communications and online inquiries.

5. Third-Party Data Sharing

We do NEVER sell, rent, or trade your personal or corporate data to third-party brokers. Data is shared exclusively with trusted service partners required to fulfill service contracts:

• Logistics Partners: Verified freight and express courier services (e.g., Blue Dart, DHL, Delhivery) for order delivery.
• Payment Gateways: PCI-DSS compliant payment processing platforms (e.g., Razorpay, Stripe) operating under strict encryption.
• Legal Authorities: Regulatory or law enforcement bodies only when required by valid judicial order or Indian statutory mandate.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, remember session state, and analyze site performance:

• Essential Cookies: Required for navigation, security authentication, and active cart operations.
• Analytical Cookies: Help us measure visitor metrics, page load speeds, and popular compositions.

You can modify your browser settings to refuse or delete cookies at any time. However, certain interactive features (such as the B2B Configurator) may require functional cookies.